Setup Online Access

First time users must complete the following steps to view your account information

  1. Users must have an email account.
    Don't have an email? Free email account services Hotmail | Yahoo Mail | Gmail
  2. Find your recent utility bill.
  3. With the utility bill you are going to create a PIN by filling out the required fields.

    SAMPLE UTILITY BILL TEXT:

Detach, turn over, and include this stub with your payment.

Service Address: 13 Elm Street

Account #: 555555 - 55555
Cycle Route: 99-55

Last Payment amount/date: $63.69 3/30/06

END SAMPLE UTILITY BILL TEXT

    CLICK HERE TO ENROLL AND CREATE A PIN
     
  4. After completing the form press Submit.
    This will verify your information and send you a verification email.
  5. Go to your email account mailbox and open the verification email.
  6. In this email write down your pin # in a secure place and follow the provided link to SIGN ON
  7. Fill in Account # that is located on your utility bill and the new pin that you received in the verification email.

Make a Payment

  1. Log in using your Account # that is located on your utility bill and your secured pin #
  2. Click on Pay Now Button located on the left side of the page.
  3. Enter the Payment amount, then click "Continue".
  4. View any additional Charges, click "Continue".
  5. Confirm current charges, if correct, click "Pay Now".
  6. Enter credit card and personal information, click "Continue"
  7. Verify transaction overview, click "Complete Transaction"


Last Updated: Jul 15 2010